Business Development
The Business Development Team develops and manages the digital storefront including the customer relationship management system, the connection to the Brightspace learning management system, the day-to-day operations of the warehouse distribution center, and the customer service and support services for the AgriLife Learn platform.
Essential Services
- Systems Management
- eCommerce
- Customer Service
- Warehouse Support
Systems Management
- eCommerce platforms management
- AgriLife Learn – Brightspace LMS
- Salesforce/Commerce Cloud – Customer relationship management (CRM), eCommerce, and analytics solution
eCommerce
- Online inventory management
- Product listings
- Pricing
- Description
- Coupons
- Fiscal account management
- Product strategy
- Google Analytics
Customer Service
Customer service provides support for internal and external clients for all essential systems management services.
Warehouse Support
- Shipping and handling for educational products
- Order processing for online publications
- Order fulfillment and distribution
- Physical inventory management